According to a recent article in EcommerceBytes, eBay recently rolled out a program on October 27, 2015 that saw their extended warranty offerings being expanded without notice to sellers.
In a further article, it asks “Should sellers have control over eBay warranties” posted Nov 16, 2015, http://www.ecommercebytes.com/C/abblog/blog.pl?/pl/2015/11/1447731641.html.
Judging by the responses, it seems sellers are miffed at eBay for various reasons.
Warranty offerings on items sold on eBay is nothing new, but it seems eBay sellers are becoming frustrated with the system. Comments range from supportive to the impression of eBay greed.
From our point of view, extended warranties or protection plans provide comfort to the buyer. For a product to be eligible for a warranty, it needs to have certain assurances that it will work and is sold by a reputable source.
Having a listing backed by a warranty offer is a good thing and can remove the burden of defective items and complaints for the seller in the long run.
However, judging by some of the complaints, there seems to be a feeling that eBay is benefiting from the after sale while not sharing profits with the seller.
Rather than trying to get eBay to change its policy, our program empowers sellers to offer warranties embedded into their listings. We have found that sellers who do that, not only continue to get sales, but recognize the additional margins associated with the after sale.
For example, a cell phone that would sell on eBay for $100, could be listed at $130 and include an extended warranty. The extra $30 could yield an additional profit of $15 (or 11%) which adds significantly to the bottom line.
We do get concerns from sellers worried about the higher priced listings impacting their placement in the search results, but have found sellers who have tried this sell out almost as quick, but with higher margins to boot.
The nice thing about our program is, if a warranty is not sold by a seller, it doesn’t need to be paid for. Protection plans can be sold like drop shipping, you only enter a sale if a sale is made, making experimenting easy!
Product coverage can range from cell phones, appliances, laptops, tablets, gaming systems to almost any electronic device available.
Our program is free to join, quick to setup and easy to use. Most importantly, sellers will gain access to better margins, which is critical in the competitive world of retail sales.
Have questions? Contact us today at email@example.com or go to our free registration page.